
4 star
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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
At The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, the rooftop restaurant Upstairs at the Gwen sits a few minutes from the Wrigley Building and Tribune Tower, with Millennium Park and the John Hancock Center close enough for an evening walk back. Built in 2000, the hotel runs 311 rooms across 17 floors, with suites carrying a pillowtop mattress and, in some cases, an indoor fireplace, plus bathrobes and cable TV as standard. Downstairs, a second restaurant, a bar and 24-hour room service cover meals without leaving the building, and a 24-hour fitness center, spa and business center with event facilities and conference space make it workable for someone running a full day of meetings before switching to sightseeing. Front-desk staff speak Chinese, English and Spanish, useful for guests who don't want to repeat themselves. Pets are welcome for a further $125 per stay, on top of the standard $200 deposit charged per room per stay, worth knowing before arrival rather than at checkout. Families get Family rooms and babysitting on request. Anyone chasing an intimate, six-room inn should look past this one: 311 rooms over 17 floors is built for volume and flexible scheduling, not quiet. What the address has that most Michigan Avenue hotels do not is that rooftop kitchen itself, a full restaurant at height rather than a bar pouring cocktails against the skyline. Check-in runs from 3pm, check-out by noon, with a doorman at the entrance and a garden squeezed between the terrace and the street. The Gwen puts a full rooftop restaurant, Upstairs at the Gwen, above Michigan Avenue, steps from the Wrigley Building and Tribune Tower. With 311 rooms, a 24-hour gym and business center, it suits meeting-heavy trips and traveling pets more than a quiet escape.
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What to Know Before You Go
Where you'll be
A few notes on your visit.
Check-in
From 15:00
Check-out
Until 12:00
Size of property
311 rooms across 17 floors
Cards accepted
American Express, Diners Club, MasterCard, Visa
Electricity
120V · 60Hz · type A/B sockets
Meals
Information about the type of meals included in the price is indicated in the rate details.
Special living conditions
Deposit is required. Cost: 200.00 USD per room per stay.
Pets
Pets are allowed for an additional fee. Price of accommodation: 125.00 USD per stay.
Extra info
Information about the type of meals included in the price is indicated in the rate details.

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Guest suites are dressed with the brand's signature pillowtop bed, elegant linens, a flat-screen television and complimentary bathrobes. Set among the high-rises near Michigan Avenue, the rooms give travelers a calm, contemporary base after a day exploring the Magnificent Mile, with high-speed Wi-Fi included for staying connected during the stay.
Pets are welcome to stay for an additional fee.
Electric vehicle charging facilities are available at the hotel.
Complimentary Wi-Fi is provided throughout the property.
Accessible rooms with a step-free main entrance are available on request.
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Phone number and address
+1 (929) 998 0996
368 9th Ave New York, NY 10001 USA
Information & Bookings
Mon-Sun 9 AM to 10 PM EST
+1 (929) 998 0996
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