
4 star
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Wakax Hacienda - Cenote & Boutique Hotel
At Wakax Hacienda, mornings often begin in Cenote Nohoch, a private sinkhole on the property where guides lead swimmers into the underground river system running beneath the jungle, past ancient stalactite and stalagmite formations. The 160-hectare colonial-style hacienda sits eleven kilometres inland from central Tulum, with Xel-Ha Water Park, the Coba ruins and Xcaret Eco Theme Park among its listed nearby sights, which suits travellers chasing jungle and cave more than those wanting to stay within walking distance of downtown Tulum. Its fifty rooms span six categories, from Standard Kings to a three-level Master Villa with its own plunge pool, and all keep air conditioning, minibars and garden or jungle views as standard, most with a terrace. A day here can run from a bike ride through the estate's Mayan village to a temazcal sweat lodge ceremony led by a shaman, or simply laps in one of three outdoor pools followed by a booked massage at the spa. What sets it apart from other Tulum hotels is that underground river itself, a forty-five-minute swim through semi-flooded caverns lined with stalactites and stalagmites, in what the property calls the world's capital for cave diving. Families get a playroom and babysitting on request, while the villas suit couples wanting a private pool and rooftop view. It will not suit anyone travelling with a pet, since none are allowed, or anyone hoping to avoid extra costs, since a resort fee and Mexico's separate VISITAX both apply. For those willing to drive inland for it, the cenote alone is worth the detour. Eleven kilometres inland from central Tulum, this 160-hectare hacienda holds its own cenote and a forty-five-minute underground river swim past stalactites and stalagmites, what the property itself calls its best-kept secret. It suits travellers chasing jungle and cave, not those wanting a walkable beach scene or room for a pet.
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What to Know Before You Go
Where you'll be
A few notes on your visit.
Check-in
From 15:00
Check-out
Until 12:00
Size of property
50 rooms
Cards accepted
Visa, Master Card, American Express
Electricity
127V · 60Hz · type A socket
Meals
Information about the type of meals included in the price is indicated in the rate details.
Children and information about extra beds
Breakfast for children costs: 12.00 USD.
Extra info
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). You'll be asked to pay the following charges at the property:
Resort fee: 10 percent of room rate The resort fee includes:Beach towelsFitness/yoga classesIn-room bottled waterIn-room coffeeIn-room safeInternet accessPool access We have included all charges provided to us by the property.

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Set on a 160-hectare estate, the property was built as a contemporary tribute to the eighteenth-century colonial haciendas of the Yucatan. Its classic architectural detailing pairs with open, art-filled spaces that blend Mayan tradition with modern comfort, giving the grounds a distinctive character amid the surrounding jungle.
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Phone number and address
+1 (929) 998 0996
368 9th Ave New York, NY 10001 USA
Information & Bookings
Mon-Sun 9 AM to 10 PM EST
+1 (929) 998 0996
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