
5 star
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What to Know Before You Go
Where you'll be
A few notes on your visit.
Check-in
From 15:00
Check-out
Until 12:00
Size of property
15 rooms across 3 floors
Cards accepted
Visa, Jcb, Master Card, American Express, Diners Club
Electricity
230V · 50Hz · type J socket
Meals
Information about the type of meals included in the price is indicated in the rate details.
Children and information about extra beds
Fee for an extra bed: 150.00 CHF per night.
The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.
Breakfast for children costs: 20.00 CHF.
Pets
Pets are allowed for an additional fee. Price of accommodation: 50.00 CHF per stay.
Extra info
Mandatory gala dinner fees may apply at Switzerland hotels. Guests should contact the hotel directly for more information.
Know Before You Go
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: CHF 25 per pet, per night
Rollaway bed fee: CHF 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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Hostellerie du Pas de l'Ours "Relais et Chateaux"
Fifteen rooms, three floors, one Michelin star: Hostellerie du Pas de l'Ours in Lens, Switzerland, is small enough that the fireplace in each guestroom and the private furnished terrace outside it are not marketing but standard. Rooms carry jetted bathtubs, designer toiletries, flat-screen televisions, and complimentary Wi-Fi. The hotel wears the Relais & Chateaux plaque and sits close to Golf Club Crans-sur-Sierre and the Montana-Cry d'Er Gondola, so a day can run from golf or skiing straight into the property's own ski storage and rental without a car in between. What separates it from the other alpine addresses nearby is L'Ours, chef Franck Reynaud's dining room, awarded one Michelin star and 18 points in Gault et Millau, plus the more casual Bistrot des Ours for guests who want the same kitchen without the occasion. The spa covers massage, sauna, steam room and solarium, and there is both an indoor and an outdoor pool for the days the weather does not cooperate. A business centre and conference space handle work groups, while babysitting and a family suite cover children, though a fifteen-room house built around a Michelin table suits couples and serious eaters more naturally than it suits a big family reunion. Pets are welcome for a fee, breakfast is included, and check-in runs from 3pm with checkout at noon. Anyone who wants a lobby to hide in should look elsewhere; here, staff learn your name by the second breakfast. That trade, intimacy for anonymity, is the whole point of staying. Fifteen rooms in Lens, Switzerland, built around a one-Michelin-star restaurant, ski storage, and an indoor-outdoor pool, all under the Relais & Chateaux name. It suits couples and food-focused travellers more than families chasing space or anonymity. Check-in from 3pm, checkout at noon, pets welcome for a fee.

The Bear Suite is the hotel's signature 200-square-metre apartment, dressed in alpine style with a private terrace overlooking the Swiss Alps and its own hot tub. Fitted with a dressing gown and slippers, coffee machine and office area, it is designed for guests wanting the most spacious, panoramic accommodation on site.
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Phone number and address
+1 (929) 998 0996
368 9th Ave New York, NY 10001 USA
Information & Bookings
Mon-Sun 9 AM to 10 PM EST
+1 (929) 998 0996
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