
5 star
THE PINK NOTEBOOK VERDICT
THE ONE Shanghai Downtown
On a quiet stretch between Nanjing and Huaihai Roads, in the thick of Jing'an's boutiques and gallery streets, THE ONE Shanghai Downtown occupies 25 floors with the feel of a serviced residence rather than a hotel. Its 244 suites, designed by HBA and ranging from studios to one-bedroom and duplex layouts, each come with a full kitchen, microwave and refrigerator, the kind of detail that matters if you're staying a week rather than a weekend. That combination of apart-hotel practicality and five-star service, including 24-hour concierge, dry cleaning and doctor-on-call, is what separates it from the standalone hotels nearby that offer one or the other but rarely both. People's Square, the Shanghai Museum and the Shanghai Art Museum are all within walking distance, useful for anyone who wants culture without a taxi. Inside, there's both an indoor and outdoor pool, a sauna, a fitness center and the kind of conference rooms that suit a work trip stretched into a few extra days. Rooms are soundproofed, balconied in parts, and stocked with bathrobes and slippers rather than the bare minimum. It suits long-stay business travellers, small families needing a kitchen, and couples who want a base rather than a lobby to pass through. It is less suited to anyone chasing a view or a statement bar; the appeal here is domestic comfort at scale. Note the strict non-smoking policy, a daily damage deposit of CNY 1,000, and a breakfast buffet charged separately. Built in 2012 and still holding its layout well, it reads as a place to actually live in Shanghai, briefly, rather than just sleep. An apart-hotel in Jing'an with full kitchens, duplex suites and two pools, built for travellers staying long enough to need a kitchen, not just a bed.
What to Know Before You Go
Where you'll be
A few notes on your visit.
Check-in
From 14:00
Check-out
Until 12:00
Cards accepted
Visa, Jcb, Master Card, American Express, China Unionpay, Diners Club
Meals
Information about the type of meals included in the price is indicated in the rate details.
Children and information about extra beds
Fee for an extra bed: 350.00 CNY per night.
The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.
Special living conditions
A deposit of 1,000.00 CNY per day will be required at check-in to cover any potential damages.
Extra info
Certain geographic data restrictions are in effect in China. Data is changed by an algorithm that randomly shifts latitude and longitude coordinates for national security purposes. It is recommended to take this into account and independently verify the property's exact location.
The property only serves accommodation purposes only. Guests are not allowed to use the guest rooms or any property areas for photo or film shooting.
This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Fee for buffet breakfast: approximately CNY 198.00 for adults and CNY 99.00 for children.

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Dining options at the hotel span a restaurant for full meals, a bar for evening drinks, and a cafe for coffee drinkers, all within the property. The spread covers breakfast through nightcap, convenient for guests who prefer not to venture out in Jing'an's busy downtown streets.
The apartment hotel welcomes guests in a 26-story building with an elevator and 244 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a coat check, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the parking lot. Other services include a 24-hour security service, medical assistance, a transfer service, room service, a wake-up call service, a laundry service, a hairdresser and a coin-operated laundry. Travelers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A fax machine is available for guests' business needs.
Rooms are equipped with air conditioning and central heating. All rooms are carpeted and have a queen-size bed, a king-size bed or a sofa bed. A safe and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, microwave, tea/coffee station and dishwasher. There is also a washing machine, an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (no extra charge) ensure optimal comfort. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The apartment hotel has family rooms, non-smoking rooms and smoking rooms.
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on vacation, the hotel offers tennis. The hotel's location is particularly ideal for skiers. Sports and recreation facilities at the apartment hotel include a gym, darts and aerobics. A spa, a sauna and steam bath are available in the wellness area. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 703681
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialties await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet and a lunch from the buffet or as a set menu are served every day. Staff are also happy to provide children's meals.
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
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