
5 star
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Hualuxe Shanghai Twelve at Hengshan
Past eleven at the noodle bar on Hengshan Road, there are still tables of Shanghai's business elite finishing a late dinner, a different rhythm entirely from the hushed room-service trays most five-star towers favor. Hualuxe Shanghai Twelve at Hengshan, built in 2020 as part of IHG's Hualuxe brand, is designed around that specific habit: eating and meeting as the point of a stay, not an afterthought. Across 169 rooms over six low floors, the hotel keeps a boutique scale that larger chains in the neighborhood cannot match, and it channels that scale into private dining. Cai Feng Lou serves Chinese dishes in rooms built for business entertaining, Xianyan All Day Dining covers the broader menu, and the LUXE Tea room and private dining spaces exist specifically for the kind of negotiation-over-food that defines Chinese corporate culture. This suits a traveler hosting clients or closing a deal over a meal rather than a conference call, someone who wants an indoor and outdoor pool, a sauna and steam room, and a gym available after the dinner runs long. It will not suit anyone chasing a view room or a specific bed configuration online, since room photography here is sparse and occupancy details are not published; book expecting to confirm specifics by phone. Breakfast is not included by default and runs about 288 CNY per person if added at the property, and a 1,000 CNY daily deposit is taken at check-in. Check-in is at 2pm, check-out at noon. The hotel sits about 4km from central Shanghai near Hengshan Road, Taikang Road and Jing An Temple, close enough to walk into the old French Concession streets after the last course is cleared. A 2020-built Hualuxe hotel on Hengshan Road built around Chinese business dining, from a late-night noodle bar to private rooms for deal-making over dinner. Its 169 rooms keep a boutique scale rare among Shanghai's towers, though online booking won't tell you much about the view.
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What to Know Before You Go
Where you'll be
A few notes on your visit.
Check-in
From 14:00
Check-out
Until 12:00
Cards accepted
Visa, Jcb, Master Card, American Express, China Unionpay, Diners Club
Meals
Information about the type of meals included in the price is indicated in the rate details.
Special living conditions
A deposit of 1,000.00 CNY per day will be required at check-in to cover any potential damages.
Extra info
Certain geographic data restrictions are in effect in China. Data is changed by an algorithm that randomly shifts latitude and longitude coordinates for national security purposes. It is recommended to take this into account and independently verify the property's exact location.
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Know Before You Go
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Breakfast fee: CNY 288 per person (approximately)
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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The hotel's own image gallery specifically labels one pool as a lap pool, separate from its other swimming facilities, signaling a dedicated space for serious swimmers rather than only a leisure pool. It sits among the property's recreation views on Hengshan Road in Xuhui District, Shanghai.
This hotel warmly welcomes guests in Shanghai.
The hotel has an elevator and features 171 rooms. The friendly staff at the reception desk are happy to answer any questions. A coat check, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on vacation. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the parking lot (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car rental service, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle rental service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business center is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable vacation. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.
The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A sun terrace is a great place to while away the hours. For those who wish to stay active while on vacation, the hotel offers cycling/mountain biking. Sports and recreation facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and a solarium. Children are well looked after in the kids' club. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 703681
Dining facilities include a restaurant, a café and a bar. Full board can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
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