5 star
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Banyan Tree Puebla
Banyan Tree Puebla sits inside a nineteenth-century building in the heart of one of Mexico's most celebrated colonial cities, and the décor holds onto the essence of that old construction while adding the comforts guests expect, across 78 rooms spread over four floors. What separates it from other city hotels is Talavera pottery, the region's signature ceramic craft, worked through the design as what the hotel itself calls a protagonist of its atmosphere, a detail tied specifically to Puebla that other Banyan Tree properties, set on beaches and rainforest, do not share. Rooms range from a 495-square-foot double to a 1,001-square-foot suite with a mirror and private bathroom, and the Urban-category rooms add minibars, safes, bathrobes, and blackout blinds as standard, while a Superior Double Room is built to sleep up to four adults and three children. Beyond the rooms sit a spa with massage and a doctor on call, a gym, an outdoor pool, a library, and a playroom for younger guests, along with a pet policy that admits animals for a fee rather than turning them away. Staff cover English, Spanish, German, and French, useful given a location the hotel describes as close to the city center. This suits travelers drawn to colonial architecture, regional craft, and a quieter, walkable address over sprawling resort grounds; anyone wanting a beachfront or an all-villa layout would find that at the brand's coastal properties in Mexico instead. Check-in begins at 3pm, checkout at noon. What stays with a guest afterward is not the pool but the sense of having slept inside a piece of the city's own history, tile by tile. A nineteenth-century building in colonial Puebla, built around Talavera pottery rather than a pool deck. It suits couples and culture-focused travelers over anyone chasing a beach, with 78 rooms across four floors and pets welcome for a fee.
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What to Know Before You Go
Where you'll be
A few notes on your visit.
Check-in
From 15:00
Check-out
Until 12:00
Size of property
78 rooms across 4 floors
Cards accepted
American Express, MasterCard, Visa
Electricity
127V · 60Hz · type A socket
Meals
Information about the type of meals included in the price is indicated in the rate details.
Children and information about extra beds
Fee for an extra bed: 1,000.00 MXN per night.
The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.
Special living conditions
Pet deposit is required. Cost: 1,260.00 MXN per guest per stay.
Pets
Pets are allowed for an additional fee. Price of accommodation: 1,260.00 MXN per stay.

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Your taste already has an address

Bistrot Pasquinel is the hotel's fine-dining room, built around a large open cooking hearth and set in a tranquil garden space. Its darker, more romantic mood and organic ingredients trace a line through Puebla's culinary heritage, distinct from the hotel's more casual streetside Italian bistro.
Airport transfers can be arranged through the hotel.
A concierge and tour assistance desk help with excursions and local arrangements.
Pets are welcomed for an additional fee.
Free Wi-Fi is available throughout the property.
A playroom is available on-site for children.
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Phone number and address
+1 (929) 998 0996
368 9th Ave New York, NY 10001 USA
Information & Bookings
Mon-Sun 9 AM to 10 PM EST
+1 (929) 998 0996
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