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Madama garden retreat
Behind an unmarked gate beside the Ponte Chiodo, in the sestiere of Cannaregio, Madama Garden Retreat occupies a wing of Palazzo Antelmi, a noble residence on the Rio di Noale, facing the old facade of the Scuola Vecchia della Misericordia across the water. The building took three years to restore, structural work first, then an engineering system to keep the ground floor dry when the acqua alta rises, before opening in 2019 with nine suites and a private water gate for guests who arrive by boat instead of on foot from the calle. The whole project, from the tidal defences to the choice of door handles, was overseen by Mara De Guidi, a former executive in the fragrance industry who left that career to restore the palazzo by hand and has run it herself ever since. Inside, De Guidi did her own interior design, working in wood, glass, iron and brass, with velvet, silk and brocade drawn from Venetian tradition instead of a showroom's version of it. Four poster beds are set against emerald and jewel toned fabrics, bathrooms are finished in glass and metal instead of the marble default, and the nine suites are furnished individually enough that no two guests compare notes on the same room twice. Breakfast comes to the garden on a trolley each morning, coffee, eggs, pastries and fruit arranged to order instead of laid out as a buffet, with Diptyque courtesy sets and natural cotton linens upstairs, and a small staff, among them Ripon, Filippo and Alberto, who know the city well enough to book a table or a private tour without being asked twice. What it feels like is staying inside someone's private walled garden that happens to have nine bedrooms attached to it, lemon trees and wisteria over a working canal, gondolas passing close enough that guests on the far side of the wall notice them before the guests inside do. There is no restaurant beyond breakfast, no bar to speak of, no lobby, only the gated approach off the calle and the water gate on the Rio di Noale, both built to keep the city on the far side of the wall. It suits travellers doing Venice slowly, past the Rialto and San Marco checklist, on a second or third visit, who would rather borrow De Guidi's decades of local contacts than a concierge desk's version of them. You should not come if you want a restaurant on site, a bar, or the anonymity of a larger hotel where nobody remembers your room number; Madama has nine suites, and by the second morning the staff will know exactly how you take your coffee, which some guests find intrusive instead of comforting. You should come for a garden no other hotel in Cannaregio can offer overnight guests, for a breakfast that takes an hour because nobody is rushing it, and for an owner who restored a noble palazzo by hand and still answers the water gate herself. The short version: A nine-suite restoration of the Palazzo Antelmi in Cannaregio, opened 2019 by former fragrance executive Mara De Guidi, with a private water gate, a walled canalside garden, and breakfast served by trolley, not buffet.
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What to Know Before You Go
Where you'll be
A few notes on your visit.
Check-in
From 14:00
Check-out
Until 11:00
Size of property
3 rooms
Cards accepted
Visa, Master Card, American Express
Electricity
230V · 50Hz · type C/F/L sockets
Meals
Information about the type of meals included in the price is indicated in the rate details.
Extra info
In accordance with the Institutional Regulations and the rules governing the fee for access, with or without a shuttle service, in Venice and the small islands of the Venetian Lagoon, an additional fee is charged to day-trippers who do not stay overnight and plan to visit the historic city centre from Friday to Sunday or on public holidays, from 08:30 AM to 04:00 PM. The fee will be from EUR 5.00 to 10.00 per day, depending on the date of booking. After payment, tourists must have a confirmation. Exempt from this fee are children under 14; residents of Venice and the Veneto region; people working or studying in Venice. Guests staying overnight are also exempt from this fee and must pay the city tax at the accommodation facilities.
A cleaning tax is not included in the reservation price and is payable separately at the hotel.
Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information.
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 15 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. The property is professionally cleaned. You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31. A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old. A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old. We have included all charges provided to us by the property.
Fee for cooked-to-order breakfast: approximately EUR 35 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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